Terms of service

Beeiviaa — Terms and Conditions

1. Identity of the trader

Contact: info@beeiviaa.com / +31 20 799 7800. Business hours: Monday—Friday, 9:00 AM—6:00 PM CET.

2. Scope

These terms apply to all orders placed through  for delivery to mainland France. By placing an order, you confirm that you are a consumer acting for purposes outside your trade, business, craft or profession.

3. Contract formation

The presentation of products on the website constitutes an invitation to treat, not a binding offer. A contract is formed when you complete the checkout process and receive an order confirmation from Beeiviaa by email. The contract is concluded in the Netherlands.

4. Prices and taxes

All prices displayed on the website are in euros and include VAT (BTW) applicable at the time of order. The total price shown at checkout includes the product price and any applicable delivery charges. No additional fees beyond the total shown at checkout will be charged.

5. Delivery

Delivery terms, dispatch location and delivery times are set out in the Delivery Policy, which forms part of these terms.

6. Right of withdrawal and returns

The statutory 14-day right of withdrawal and the return procedure are set out in the Return and Refund Policy, which forms part of these terms.

7. Conformity and legal guarantee

We are liable for any lack of conformity of the goods under applicable EU and Dutch consumer law. If you believe the goods are not in conformity, contact info@beeiviaa.com with your order details and a description of the issue.

8. Complaints and dispute resolution

If you have a complaint, email info@beeiviaa.com. We will acknowledge receipt within 5 business days and aim to resolve the matter within a reasonable period. If a dispute cannot be resolved directly, you may use the European Commission's Online Dispute Resolution platform. Nothing in these terms limits your statutory rights to bring proceedings before a competent court.

9. Governing law

These terms are governed by the laws of the Netherlands. For consumers residing in France, the mandatory consumer protection provisions of French law also apply.